| BUSINESS ENGLISH LESSON | |
| このページは自分自身のためのBUSINESS
ENGLISH LESSON です。素材はNHK RADIO
「やさしいビジネス英語」by
杉田敏 です。 私が気に入ったskitに、自分自身用のlesson noteとしてある程度のアレンジを加えて記載しました。 |
trailers & features of this skit
McMillan & Burton ( M & B) Corporation is middle-class advertising company in United States, the headquarter is located in New York and have branches in U.S. , plus 8 branches in European and Asian territories. M & B is merged by the bigger one, Galaxy Group.
Hirom
Araki (Mr.) : 38 years old-Japanese is adopted by M & B from
a certain Japanese advertisement company, then he was transferred
to New York office.
Ben leonard (Mr.) : 49 years old, American, entered M & B 17
years before. He is upgrated to the manager at vice-president
group
Lee Seymour (Ms.) : 30 years old, person in charge for Nelson ABC
Foods
Gabby Mann (Ms.) : 31 years old, accountant for pet-food
companies at M & B. She moved from another advertising
company of Galaxy Group.
Sandy Liu (Mr.) : 35 years old-Chinese who worked at Hong Kong
office before, succeeded to Mr. Dale Kim at New York office.
Amy Chu (Ms.) : 34 years old, the wife of Sandy Liu who worked at
Travel Agency in Hong Kong. Staying in New York now with her
husband.
1.Hotel of the Future / 未来のホテル
| A |
Sandy Liu: Hi, Lee and
Hiromi. It's good to see you again. I hope you didn't get hung up
at the new airport. it's still got a few bugs in the operating
sytem.
Lee
Seymour: We got through smoothly. Amy,
it's so nice you could join us for dinner.
Amy
Chu: I got through my workload early
for a change, so here I am. Let me give you the good news. I
applied for a transfer to our travel agency's New York office and
lucked out. I'll be trailing my husband in
two months' time.
Hiromi
Araki: Congratulations! I'll bet
Sandy's as pleased as punch.
Liu: I sure am.
Life in New York would be lonely without Amy. How do you like
this hotel?
Seymour: We love it.
It's just what business travelers need. Our rooms are quiet and
roomy. We're impressed with the safety standards. And the service
is impeccable.
Araki: I can't
believe the rooms. They're like high-tech command centers for
business communication. And the front desk told us about the perks for repeat
guests, including free room upgrades, free weekends for couples
and airline mileage points.
Liu: They're all
the sort of reward that wins customer loyalty. At this hotel
you can get business done in your room anytime you like. And you
can order food when you want it.
1.
I'll be trailing my husband in two months' time. = pursue
2. I'll bet Sandy's as pleased as punch. = being satisfied very
much
3. And the service
is impeccable. = perfect / Emily's credit is said to be
impeccable.
4. perks = perquisite ( like fringe benefit )
5. They're
all the sort of reward that wins customer loyalty.
| B |
Chu: Maybe you've
noticed that the hotel doesn't have a business center. That's fast
becoming a thing of the past. You can do all your work in
your room, including e-mail.
Araki: That's 24-hour
self-service. But we didn't have the right adapters for the phone
or power socket.
Liu:
That's
frustrating, but it happens. There are
more than 40 differennt kinds of telephone sockets around the
world.
Seymour: And I forgot
to bring my CD-ROM adapter. That's another headache. And my modem
had jet lag. I couldn't get my e-mail. Hiormi and I went into
huddle and then phoned the front desk.
Five minutes later I had a "cyber-surgeon" in my room.
he solved all the problems and told me there's 24-hour computer
support service available. I was flabbergasted.
Chu: If you think
you might need assistance when you check in, you can ask for the
cyber-surgeon right off. He'll get your computer set up and
connected correctly to the phone and power lines. He knows about
the most-used word-processing and spreadsheet programs, Web-browsers
and e-mail. He can also supply printers, scanners and other
hardware free of charge.
Araki: Whee! Like me,
more than half of business travelers have a laptop computer, and
I've run into problems before. I didn't have the right dialing
speed or the right software. it's wondeerful to be in a hotel
where problems like that can be solved in no time.
1.
That's fast becoming a thing of the past. / Electronic money will
soon make paper money a thing of the past.
2. it happens = Such things would happen !
3.
I went into huddle = come from the words from American football
4. I was flabbergasted. = puzzled, perplexed
| C |
Chu: If you ask most
business people what else they want in a hotel, most of them
answer quality service. But whether or not the hotel is
conveniently located can be another consideration.
Seymour: And I like a
king-size bed for a good night's sleep. The bed I've got here has
a push-button panel. I took one look at all the buttons and
switches and panicked. but there's an easy-to-read diagram that
showed me how to raise and lower window awnings, open and
close curtains, set a comforatble room temperature, and control
the lights and the TV.
Liu: You've got
electronic locks and interactive lobby services, along with a
direct TV connection to the information highway. You can watch
movies you choose, play interactive video games and access
information channels.
Araki: Another direct
benefit for people in a hurry is the instant check-in and check-out
machine. If you've got a room reservation and a credit card, you can flit by
the front desk and get a room in minute. When you
leave, the machine will spit out the
bill and check you out automatically.
Chu:
It
all goes to show that hot-wired hotels are intent on improving
serivece by investing in high tehcnology. On the other
hand, all that automation is no excuse for dispensing with the "personal
touch" like service with a smile. And I don't
mean a smiling cyborg.
1.
whether or not = Whether or not you are talented person, I mean.
2. how
to raise and lower window awnings, / protection of
sunshine, etc.
3. you can flit by the front desk and get a room in minute = pass
by in a very short time
4. It all goes to show that hot-wired hotels are intent on
improving serivece by investing in high tehcnology. / go to show
= evidence, / being intent on 〜 = eager
5. dispensing with / dispense = distribute < > dispense
with = do without
| D |
Liu: Amy showed me
the prototype of a so-called Global Village hotel room that's mind-blowing. It includes a
full work-station with a flat-screen computer and an integrated
fax, printer and scanner unit. It's also got a high-speed
Internet connection. When you check in, you get a diskette to
install the rapid-fire software,
Quite a few hotels here in Hong Kong are talking turkey with the
delveoper to transform a portion of guest rooms accodingly.
Araki: I wonder if that will be a
good shot in the arm for Hong Kong 's tourism
industry. I've heard that rourism took a nosedive
after the handover to China.
Chu: No one expects
a huge surge in a regular tourists right away. but we do hope to lure more business
travelers on short breaks. After all, Hong Kong has been ranked
as one of the world's five best international cities, along with
Tokyo, New York, London and Paris. But we need a distinct image
that's differenct and terifically upbeat.
Araki: Good luck.
With all those Asian neighbor countries with depressed economies resorting to huge discounts
to pull in much-needed foreign currency, Hong Kong faces some
heavy competition.
Seymour: Even so, if airlines and
hotels hop on the bandwagon in a big way, the City of
Life could be positioned for a big rebound when those neighboring
economies begin to bounce back.
1. mind-blowing = overwhelming
2. rapid-fire = fast, using for machine etc.
3. talking turkey = discuss seriously
4. that will be a
good shot in the arm / good shot in the arm = impulse instantly
5. lure = induce
6.
rourism took a nosedive after the handover to China. = this skit
is aired in 1999, Hong Kong is just handovered to mainland China.
/ take a nosedive = go slowdown rapidly
7. upbeat =
enjoyable, hot
8. resorting to = rely on
9. airlines and
hotels hop on the bandwagon in a big way = hop on the bandwagon =
just ride in current vogue, go along with good position
| E |
Seymour: Hotels are
also showing a trend toward new and improved health and fitness
facilities and services.
Liu: Many of us
relize that stayig fit enables us not only to look better but
also to work better. We wanted hotels to pools and gyms, but few
of us actually used them.
Seymour:
Things
have changed. A lot of us are into swimming, jogging or exercise
machines. Any of them can reduce stress or jet lag.
Liu:
This
hotel has a health club and pool on the roof, with a great view
of Hong Kong harbor. That's a sight for sore eyes. Another new
hotel has an aquamedic pool and aquagym for stressed-out guests.
1.sore eye = painful
BACK TO TOP
NEXT = 2.
Office Romance ( オフィスのロマンス)